Our Quality Assurance systems are fully ISO 9001:2015 accredited, leaving nothing to chance. From regular review of our own suppliers and their QA systems to continuous sampling of raw materials, we maintain strict control over the quality of the product entering the Höganäs Bjuf production system.
This is just the beginning. Every aspect of our modern, automated production is monitored and controlled, employing statistical process control methods.
All Höganäs Bjuf employees have made the personal commitment to understand, meet and when possible, exceed our customers’ requirements by ensuring high and uniform quality.
We put a high value on all customer feedback and use it to continuously improve our service. You can access our Customer Satisfaction Survey by clicking here.
Please find below some of our customer feedback:
“Höganäs Bjuf is a reliable, flexible and competent supplier”
“The product range covers all of our yearly needs”
“Very good sales representative’s knowledge and technical offer”
“The products of Höganäs Bjuf are very good, especially castables”
“We received more than 13.5 months refractory castable service life at our kiln nose ring area without red spot/high temperature”