We value your opinion!

At Höganäs Bjuf, customer satisfaction is our top priority. Therefore, we actively use feedback from our valuable clients to constantly improve our products and services to meet your expectations.

Please take a few moments to answer this questionnaire about your experience with Höganäs Bjuf and help us become better.

Your feedback makes a difference!

Thank you in advance!
Höganäs Bjuf

Fields marked with * are required


A: General

1. What is your general perception of Höganäs Bjuf as a supplier?

Comment:

B: Enquiry phase

2. How do you grade the sales's representative's knowledge?

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3. What do you think about the information in our brochures?

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4. Did you receive the quotation as quickly as you wanted?

Comment:

C: Design phase

5. What do you think about our design solutions?

Comment:

6. How do you grade our quotations and drawings?

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D: Products

7. How would you rate our product quality compared to that of our competitors?

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8. How would you rate our product range compared to that of our competitors?

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Monolithics:
Alumina bricks:
Magnesia bricks:

10. What do you think about the product range in each category?

Monolithics:
Alumina bricks:
Magnesia bricks:

11. How well does the quality of our products correspond to the offered price?

Monolithics:
Alumina bricks:
Magnesia bricks:

E: Delivery and installation

13. How do you grade our delivery time?

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14. How do you grade our packaging?

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15. How do you grade our installation service?

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16. How do you grade the support from Höganäs Bjuf?

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F: Other